Privacy Policy
Last updated: November 2025
Introduction
At Nexi, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Chrome extension and related services.
Information We Collect
Information You Provide
- Text selections and prompts you submit for AI processing
- Custom templates and preferences you create
- Feedback and support communications
Automatically Collected Information
- Extension usage statistics and analytics
- Browser type and version
- Error logs and performance data
- License validation data
How We Use Your Information
- To provide and maintain the Nexi extension functionality
- To process your AI requests through configured providers
- To improve and optimize our services
- To provide customer support
- To send important updates and notifications
- To monitor usage and prevent abuse
- To comply with legal obligations
Data Storage and Security
Your data is stored securely using industry-standard encryption:
- Local Storage: Settings and preferences are stored locally in your browser using Chrome's secure storage APIs
- Encrypted Storage: Sensitive data like authentication tokens and session data are encrypted before storage
- Sync Storage: Optional Chrome sync for settings across your devices (if you choose to enable Chrome sync)
- No Content Storage: We do not store the content of webpages you interact with or your AI conversations on our servers
AI Training and Your Data
Important: Nexi Does Not Use Your Data for AI Training
We do not use your prompts, conversations, or any content you process through Nexi to train AI models. Your interactions remain private to you and the AI provider you choose to use.
However, when you use third-party AI providers, their own training policies apply:
- OpenAI (ChatGPT): When you use ChatGPT through Nexi, your prompts and responses are subject to OpenAI's privacy policy. You can manage your data preferences including training opt-out in your OpenAI account settings.
- Anthropic (Claude): Does not use your data for training by default. Conversations are retained for approximately 30 days for trust and safety purposes, then deleted. You can manage your data preferences in your Anthropic account settings.
- Google (Gemini): When you use Gemini through Nexi, your prompts and responses are subject to Google's AI privacy policies. Check your Google account settings to manage data preferences.
We recommend reviewing each provider's current privacy policy and configuring your preferences:
Third-Party Services and Data Flow
Nexi acts as a bridge between you and AI providers. Here's how data flows:
- You select text or enter a prompt in Nexi
- Nexi authenticates your session with the chosen AI provider using secure authentication tokens
- Your request is sent to the AI provider through Nexi's secure connection
- The AI provider processes your request according to their privacy policy
- The response is returned and displayed to you in the extension
Important: Nexi acts as an interface to AI services. While your prompts pass through our extension, we do not store the content of your conversations on our servers. Your interactions are subject to the privacy policies of the AI providers you choose to use.
Data Retention
We retain different types of information for varying periods:
- Settings and Preferences: Stored locally in your browser indefinitely until you clear them or uninstall the extension
- Authentication Sessions: Session tokens are stored encrypted in your browser's secure storage and expire according to each AI provider's session policies
- Usage Analytics: Aggregated and anonymized data retained for up to 24 months for service improvement
- Prompts and Conversations: Not stored on Nexi servers; your conversation data is stored according to each AI provider's retention policy
- Error Logs: Retained for up to 90 days for debugging and service improvement (personal identifiers removed)
- Support Communications: Retained for up to 3 years or as required by law
You can delete all locally stored data at any time by uninstalling the extension or using the "Clear All Data" option in extension settings.
Security Measures
We implement industry-standard security measures to protect your information:
- Encryption in Transit: All communications with AI providers use HTTPS/TLS encryption
- Encrypted Storage: Authentication tokens and sensitive credentials are encrypted using Chrome's secure storage APIs
- Secure Authentication: We use industry-standard OAuth and authentication protocols when connecting to AI providers
- Minimal Permissions: Nexi only requests necessary browser permissions to function
- Regular Security Audits: We conduct regular security reviews and updates
- Session Management: Automatic session expiration and secure token handling
While we implement strong security measures, no system is completely secure. You are responsible for keeping your account credentials secure and logging out of AI services when using shared devices.
Data Sharing and Disclosure
We do not sell your personal information. We may share information only in these limited circumstances:
- With your consent or at your direction
- With AI service providers you choose to use
- To comply with legal obligations or protect rights
- In connection with a business transfer or acquisition
- With service providers who assist in operating our services (under strict confidentiality agreements)
Your Rights and Choices
You have the following rights regarding your data:
- Access: Request a copy of your data
- Correction: Update or correct your information
- Deletion: Request deletion of your data
- Opt-out: Disable analytics or specific features
- Data Portability: Export your templates and settings
To exercise these rights, you can uninstall the extension, clear data through the extension settings, or contact us at the email below.
California Privacy Rights (CCPA)
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):
- Right to Know: You can request information about the categories and specific pieces of personal information we have collected about you
- Right to Delete: You can request deletion of your personal information, subject to certain exceptions
- Right to Opt-Out: You can opt-out of the sale of your personal information (Note: We do not sell personal information)
- Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights
- Right to Correct: You can request correction of inaccurate personal information
- Right to Limit Use of Sensitive Personal Information: You can request that we limit the use of your sensitive personal information
To exercise these rights, please contact us at privacy@nexigo.ai. We will respond to your request within 45 days.
Do Not Sell My Personal Information: We do not sell your personal information to third parties. However, you can still exercise your right to opt-out by contacting us.
European Privacy Rights (GDPR)
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have rights under the General Data Protection Regulation (GDPR):
- Right to Access: Obtain confirmation of whether we process your personal data and access to such data
- Right to Rectification: Request correction of inaccurate or incomplete personal data
- Right to Erasure: Request deletion of your personal data under certain circumstances
- Right to Restrict Processing: Request restriction of processing of your personal data
- Right to Data Portability: Receive your personal data in a structured, commonly used format
- Right to Object: Object to processing of your personal data for certain purposes
- Right to Withdraw Consent: Withdraw consent at any time where we rely on consent
- Right to Lodge a Complaint: File a complaint with your local data protection authority
Legal Basis for Processing: We process your personal data based on:
- Your consent (for optional features)
- Performance of a contract (to provide extension services)
- Legitimate interests (to improve our services and prevent fraud)
- Legal obligations (to comply with applicable laws)
Children's Privacy
Nexi is not intended for use by children under 13 years of age (or 16 in the EEA). We do not knowingly collect personal information from children under the applicable age threshold. If you believe we have collected information from a child, please contact us immediately at privacy@nexigo.ai and we will take steps to delete such information.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have data protection laws that differ from the laws of your country.
When we transfer personal data from the EEA, UK, or Switzerland to other countries, we ensure appropriate safeguards are in place, such as:
- Standard Contractual Clauses approved by the European Commission
- Adequacy decisions by the European Commission
- Your explicit consent
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Continued use of Nexi after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Email:
privacy@nexigo.aiCookie Policy
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This Privacy Policy is effective as of the date stated above and will remain in effect except with respect to any changes in its provisions in the future.